Connections Speech and Language Therapy is committed to protecting your privacy.  Our privacy policy explains how connectionsspeechlanguagetherapy.com uses and safeguards all information you provide when using our site.  Please contact us directly with any questions regarding our privacy policy. 

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What type of information do we collect and how is that information collected?

​We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, e-mail address, and computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email address, phone number) when you submit a consultation request.  If you choose to submit a message with that request, that information is also collected.  We will only use this information as permitted by law. 

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Connections Speech and Language Therapy uses electronic, physical, and managerial procedures to protect your information from unauthorized access, disclosure, changes, or loss or your information.  However, we are unable to guarantee that your identifiable and non-identifiable personal information will never be disclosed in a way that conflicts with our privacy policy.  We are not responsible for any security breach or other third-party actions. 

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Why do we collect this information?

​We collect such non-personal and personal Information for the following purposes:

1. To operate the business/promote services;

2. To provide our users with ongoing customer assistance;

3. To contact our visitors/users in response to general or service-related notices/messages;

4. To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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How do we store your personal information?

Connectionsspeechlanguagetherapy.com is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

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How do we use cookies and other tracking tools?​

Cookies are small files sent to your web browser from a server and stored on your computer. They allow wix.com to improve your experience by collecting and remembering information about your preferences when using the site. Cookies can be accepted or declined. Cookies cannot grant access to your computer or any of the information it contains.  

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Most browsers automatically accept cookies, but you can change your settings to decline cookies if you wish.  However, it is important to understand that declining cookies may keep you from taking full advantage of the site.

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The following links explain how to access cookie settings in various browsers:

• Cookie settings in Firefox

• Cookie settings in Internet Explorer

• Cookie settings in Google Chrome

• Cookie settings in Safari (OS X)

• Cookie settings in Safari (iOS)

• Cookie settings in Android

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Google Analytics

Google Analytics is a tool that records data pertaining to how users go about finding the information they seek, including search terms used and the amount of traffic that certain websites attract.  We use this information to improve the user experience by making connectionsspeechlanguagetherapy.com easier to find for those can benefit from our context.  Google Analytics relies on cookies to collect this information.  You can opt of participating in Google Analytics and cease receiving related cookies by following these instructions.​

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How can you withdraw consent?

If you don’t want us to process your data anymore, please contact us at

melodie@connectionsspeechlanguagetherapy.com or mail the request to the address below:

Connections Speech and Language Therapy 

105A Charlotte Hwy.

Asheville, NC 28803

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Privacy Policy Updates

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Question and Contact Information

If you would like to access, correct, amend or delete any personal information we have about you (as long as the preservation of that data is not required by law or for genuine business purposes), you are invited to contact us at melodie@connectionsspeechlanguagetherapy.com or mail the request to the address below:

Connections Speech and Language Therapy 

105A Charlotte Hwy.

Asheville, NC 28803

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Note that we reserve the right to refuse requests that endanger the privacy of others, are unrealistic, would require unreasonable extensive technical effort, or require unauthorized access.  When users are granted access to their personal information, this is provided free of charge unless it requires substantial effort on our part. 

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